Business Operation and Administrative Manager (Volunteer)

Monrovia, Liberia
35 days ago

Description

As the Business Operations and Administrative Manager at our car booking company, you will be responsible for overseeing and managing the day-to-day operations of the business, as well as providing administrative support to ensure the smooth running of the company. You will be crucial in coordinating various departments, implementing strategies, and maintaining effective business processes.

As s startup, WHIP is recruiting volunteers in the following positions to support its growth and development within Liberia. Interested individuals are asked to send their application and Curriculum Vitae to whiptig@gmail.com and type in the position of their interest in the subject line on or before September 5, 2023

Requirements

Skills and Qualifications:
  1.  Bachelor's degree in Business Administration, Management, or a related field.
  2. Proven experience in business operations management, preferably in the car rental or transportation industry.
  3. Strong organizational and multitasking skills, with the ability to prioritize and manage multiple projects simultaneously.
  4. Excellent leadership and people management skills, with the ability to mentor and motivate a diverse team.
  5. Exceptional problem-solving and decision-making abilities.
  6. Proficient in using Microsoft Office suite and other relevant software applications.
  7.  Strong analytical and financial management skills.
  8. Excellent verbal and written communication skills.
Joining Whip as the Business Operation and Administrative Manager provides a unique opportunity to contribute to the growth and success of the business. If you possess the required skills, experience, and passion for operational excellence, we invite you to apply and join our dynamic team

Amenities

Benefits

Responsibilities

Operational Management:
  1. Develop and implement efficient operational systems and processes, ensuring optimal performance and productivity in all aspects of the business.
  2. Monitor and evaluate operational performance, identifying areas for improvement and implementing necessary changes.
  3.  Coordinate with different departments, including reservations, fleet management, customer service, and finance, to ensure smooth coordination and proper execution of operations.
  4. Streamline workflows and procedures to enhance productivity, efficiency, and customer satisfaction.
 Staff Management:
  1. Train, and supervise a team of operational and administrative staff, ensuring they have the necessary skills and resources to perform their duties effectively.
  2. Set clear goals and targets for the team, regularly evaluating their performance and providing feedback, coaching, and support as needed.
  3. Foster a positive work environment and promote teamwork, collaboration, and continuous professional development among the staff.
 Administrative Support:
  1.  Provide administrative assistance to the management team and other departments by managing calendars, scheduling meetings, preparing reports, and organizing documentation.
  2. Ensure effective communication within the company, both internally and externally, by maintaining correspondence, answering phone calls, and responding to emails promptly.
  3. Liaise with vendors and suppliers to ensure the availability of necessary resources, such as car rentals, office supplies, and equipment.
 Financial Management:
  1. Assist with budget planning and financial forecasting, working closely with the finance department to monitor expenditures and maintain budgetary control.
  2. Review and analyze financial reports to identify areas of improvement and implement cost-saving measures.
  3. Oversee invoicing and billing processes, ensuring accuracy and timely payment collection

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